Questions on Shipping & Delivery

John M · John M

Once we create an online shipping label, the USPS website will display this message: The U.S. Postal Service was electronically notified by the shipper on June 11, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status informa...

John M · John M

If you live in the continental US, you can typically expect to receive your order within five days of ordering. If you place your order before 1:00 Pacific Time, Monday through Friday, it generally goes out the same day. Should you need a product rushed to you, contact us directly. We can do overnight s...

John M · John M

Although it would seem that shipping time to Canada would be very short, that's not always the case. Typically, shipping takes about one week. It's not unusual for it to take two weeks or even three in some cases. I don't know why this. My guess is that it's a delay at customs caused by larger geopolitic...

John M · John M

Shipping to any location outside the US is a flat rate of $12. We ship to all countries.

John M · John M

Yes, we regularly ship to Australia, England, Canada and many other countries. Shipping is automatically added to your order. I do reserve the right to refund payments and to refuse to ship to countries where intellectual property rights are not respected and cannot be enforced however.

John M · John M

We typically ship Lookbooks within 24 hours of your order. An email will be sent to you at the time we ship your order. That email contains a link to the USPS website for package tracking. In the case of international orders (any order outside the USA), no package tracking is available. The USPS web site...

Topic		Started By	Replies	Views	Last Post
	The USPS Site Says That They're Still Expecting My Package. What Gives? (Preview) Once we create an online shipping label, the USPS website will display this message: The U.S. Postal Service was electronically notified by the shipper on June 11, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status informa...	John M	0	2079	Jun 12, 2009 by John M
	How Long Will My Order Take to Arrive? (US only) (Preview) If you live in the continental US, you can typically expect to receive your order within five days of ordering. If you place your order before 1:00 Pacific Time, Monday through Friday, it generally goes out the same day. Should you need a product rushed to you, contact us directly. We can do overnight s...	John M	0	844	Jun 9, 2009 by John M
	I Live in Canada, Why Is My Order Taking So Long to Arrive? (Preview) Although it would seem that shipping time to Canada would be very short, that's not always the case. Typically, shipping takes about one week. It's not unusual for it to take two weeks or even three in some cases. I don't know why this. My guess is that it's a delay at customs caused by larger geopolitic...	John M	0	1014	Jun 9, 2009 by John M
	I Don't Live in the US, How Much is Shipping? (Preview) Shipping to any location outside the US is a flat rate of $12. We ship to all countries.	John M	0	851	Jun 9, 2009 by John M
	Do You Ship To Europe or Asia? (Preview) Yes, we regularly ship to Australia, England, Canada and many other countries. Shipping is automatically added to your order. I do reserve the right to refund payments and to refuse to ship to countries where intellectual property rights are not respected and cannot be enforced however.	John M	0	1385	Aug 21, 2008 by John M
	I Ordered My Lookbook But USPS Says It Hasn't Shipped? (Preview) We typically ship Lookbooks within 24 hours of your order. An email will be sent to you at the time we ship your order. That email contains a link to the USPS website for package tracking. In the case of international orders (any order outside the USA), no package tracking is available. The USPS web site...	John M	0	850	Aug 21, 2008 by John M
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